Frequently asked questions.

FAQs

What insurance plans do you accept?

Massachusetts

  • Aetna

  • BCBS

  • Beacon (BMC (Wellsense)/Fallon/Unicare)

  • Cigna

  • Magellan

  • MassHealth/MBHP

  • Medicare

  • Optum (UHC/Allways/Mass General Brigham)

  • Tufts/Harvard Pilgrim

  • Tricare (non-network)

  • UMR

  • Unicare-GIC

California

  • Aetna

  • BCBS

  • Cal Optima

  • Medi-CAL

  • Medicare

  • Cigna

  • Kaiser (out of network)

  • Magellan

  • Optum (UHC/UBH)

  • Tricare

  • Unicare

What age range do you see?

Kids from ages 9 to 99

Do you accept insurance?

Yes, we accept most major insurance payers.

What is involved in the psychological testing process?

It’s a simple 3-step process: 1) Your intake appt. done via telehealth with one of our licensed clinicians 2) Your testing appt. done in one of our convenient office locations, which lasts 4-6 hours with one of our psychometrists. This is done via iPad and combines cognitive, psychological, and personality assessments. 3) Your feedback appt. done via telehealth with one of our licensed clinicians, where diagnoses and treatment recommendations are discussed

Do you test for ADHD and Autism?

Yes, we test for both. However, we do not administer the ADOS, which is often a requirement for many Autism programs for entry. Let us know if you need this specific test, and we can find you referrals.

Do you offer testing for learning disorders?

Yes, we offer testing for Dyslexia, Dysgraphia, and Dyscalculia, but this is not considered “medically necessary” by insurance and is an out-of-pocket cost. If you want this additional testing, please let the clinician or intake coordinator know so your clinician can also curate this battery of tests. This requires one extra day of testing.

Do you offer therapy?

Yes, we have a limited number of therapists providing ongoing therapy. Please let us know if you are interested in pursuing this after testing.

What ages do you work with?

We provide testing services for ages 9-99

Do you provide learning disability testing?

We do provide learning disability testing for academic concerns around Dyslexia, Dysgraphia, and Dyscalculia. However, this requires a 2nd day of testing and is usually not covered by insurance because they deem it “non-medically necessary.”

Do you provide autism testing?

We screen for Autism, and if this is a concern, please bring this up at intake. However, most insurance companies and programs require an ADOS to recognize a formal diagnosis, and our office does not administer this testing. If you are concerned about Autism, we will include in our report whether or not we think you should pursue more formal testing based on whether you meet the criteria.

How are you able to accept insurance? Most practices charge $6-$10k for these evaluations.

Our practice has “trimmed the fat” from the traditional psychological testing model. We don’t do 3-hour in-school observations, 2-hour intakes, hours of playing phone tag to get collateral from therapists, etc. We use online input forms to gather collateral information. Data entry specialists enter non-clinical data into our prelim reports, saving valuable time, and psychometricians administer testing.

Will you tell me how much my out-of-pocket responsibility will be?

Our Electronic Health Record (EHR) system provides a good faith estimate of benefits, indicating if your insurance is active or expired, whether your deductible has been met, and your co-payment details. However, we recommend that you contact the number on the back of your insurance card to confirm if we are in-network (NPI: 1104390525) and if neuropsychological testing is covered (CPT codes 90791 and 96138). Please verify if a referral or prior authorization is required and inquire about any co-payments, deductibles, or co-insurance that may apply.